Migrate from BigCommerce to Shopify

Migrate from BigCommerce to Shopify

Our Migration Process

Understanding Your Needs

  • We begin with a detailed consultation to understand your business needs, goals, and any specific requirements you may have for the migration. This helps us tailor our approach to best suit your unique situation.

Comprehensive Audit

  • Our team conducts a thorough audit of your current BigCommerce store, including product data, customer information, order histories, and integrations. This audit forms the foundation for our migration strategy.

Create Accounts and Configure Cart2Cart

a. Register on Cart2Cart:

  • Sign up for an account on the Cart2Cart website.

b. Install Cart2Cart Plugin:

  • For certain platforms, you might need to install the Cart2Cart plugin or module to facilitate the migration. Follow the installation instructions specific to your platform.

Set Up Source and Target Stores

a. Configure Source Store:

  • Provide the necessary credentials and API access for your current store to Cart2Cart. This may involve setting up an FTP connection, API keys, or other access methods.

b. Configure Target Store:

  • Set up your new e-commerce store on the target platform.

  • Provide Cart2Cart with the required credentials and access information for the target store.

Map Data Fields

a. Field Mapping:

  • Cart2Cart typically offers a field mapping interface where you can match data fields from your source store to corresponding fields in the target store.

  • Ensure all important data (products, categories, customer information, orders, etc.) is accurately mapped.

Select Additional Migration Options

a. Choose Migration Options:

  • Cart2Cart provides various options, such as preserving order IDs, creating 301 redirects for SEO, and maintaining customer passwords.

  • Select the options that best suit your needs.

b. Run a Demo Migration:

  • Perform a demo migration to transfer a limited amount of data. This helps in verifying the accuracy and completeness of the data transfer without affecting your live store.

Review and Finalize

a. Verify Demo Migration:

  • Check the demo migration results in the target store. Ensure all data has been transferred correctly and functionalities are intact.

b. Plan for Full Migration:

  • Schedule the full migration during a low-traffic period to minimize disruption to your business operations.

  • Communicate the migration schedule to your team and customers if necessary.

Execute Full Migration

a. Initiate Full Migration:

  • Start the full migration process through the Cart2Cart interface.

  • Monitor the migration progress and be prepared to address any issues that arise.

b. Post-Migration Tasks:

  • Once the migration is complete, thoroughly review the new store to ensure all data has been correctly transferred.

  • Test the store’s functionality, including product listings, checkout processes, customer accounts, and other critical features.

Final Adjustments and Go Live

a. Final Adjustments:

  • Make any necessary adjustments to the store’s design, layout, and settings.

  • Update integrations with third-party services (payment gateways, shipping providers, etc.).

b. Go Live:

  • Switch your domain to point to the new store.

  • Announce the new store to your customers and provide any necessary support during the transition period.

Post-Migration Support

a. Monitor Performance:

  • Keep an eye on the new store’s performance and resolve any issues promptly.

  • Continue to back up your data regularly and maintain a robust support system for handling customer inquiries and technical problems.

The importance of a seamless migration

Migrating an e-commerce store from BigCommerce to Shopify is a significant undertaking that can greatly impact a business's online operations. The process needs to be seamless to ensure minimal disruption to sales, customer experience, and overall business functionality.

Preserving SEO Rankings

SEO is a critical factor for online visibility. A seamless migration includes careful handling of URLs, meta descriptions, and keywords to maintain search engine rankings. Poorly managed migrations can result in a significant drop in organic traffic.


Properly setting up 301 redirects from old BigCommerce URLs to new Shopify URLs ensures that incoming links and bookmarks lead to the correct pages, preserving traffic and SEO value.

Data Integrity

Accurate Data Transfer

A seamless migration ensures that all data, including product information, customer details, order histories, and reviews, are accurately transferred. Data loss or corruption can disrupt operations and lead to customer dissatisfaction.

Testing and Validation

Thorough testing and validation processes during migration ensure that all data is intact and correctly mapped in the new system, preventing errors and inconsistencies.

Operational Continuity

Staff Training

Ensuring that the staff is trained and comfortable with Shopify's interface and functionalities before the switch is essential. A seamless migration includes adequate training, reducing the learning curve and maintaining productivity.


Many e-commerce businesses rely on various third-party integrations for payment processing, shipping, inventory management, and marketing. Ensuring these integrations work seamlessly with Shopify is crucial for uninterrupted operations.

Financial Impact

Cost Management

A seamless migration helps manage costs effectively. Delays, data issues, and downtime can lead to increased expenses, both directly (in terms of fixing problems) and indirectly (through lost sales).

Revenue Continuity

By minimizing disruption, a seamless migration helps ensure continuous revenue generation. Any significant hiccup can lead to a temporary halt in sales, impacting the bottom line.

Brand Reputation

Customer Trust

Maintaining customer trust is paramount. Any issues during migration that affect customer experience can damage the brand’s reputation. A seamless transition reassures customers that the business is reliable and professionally managed.